CollieFields is committed to providing reliable and efficient shipping services to our valued customers across Australia. We understand the importance of timely delivery for agricultural supplies and strive to ensure your orders reach you in perfect condition.
We currently offer shipping to all locations within Australia, including:
For customers located in North Melbourne and surrounding suburbs, we also offer local pickup from our store at 376 Victoria St, North Melbourne VIC 3051.
| Location | Delivery Time | Shipping Cost |
|---|---|---|
| Melbourne Metropolitan Area | 1-2 business days | Free for orders over $100 |
| Major Cities (Sydney, Brisbane, Adelaide, Perth) | 2-4 business days | Calculated at checkout |
| Regional Areas | 3-7 business days | Calculated at checkout |
| Remote Areas | 7-14 business days | Calculated at checkout |
All orders are processed within 1-2 business days after payment confirmation. Orders placed after 2:00 PM AEST will be processed the following business day. During peak seasons and promotional periods, processing times may be extended by 1-2 business days.
We partner with reliable shipping carriers to ensure safe and timely delivery of your orders. Our primary carriers include:
Once your order is shipped, you will receive a confirmation email with tracking information. You can track your order status through:
Certain products, such as live plants and temperature-sensitive items, may require special handling during shipping. These items:
In the rare event that your package is lost or damaged during transit:
Currently, we only ship within Australia. We are working on expanding our shipping services to international customers in the future. For international inquiries, please contact our customer service team at ask@colliefields.com.
For any questions or concerns about our shipping policy, please contact us: