Terms and Conditions

1. Introduction

These Terms and Conditions govern your use of the CollieFields website (colliefields.com) and the purchase of products from our online store. By accessing our website and placing orders, you agree to be bound by these terms.

2. Definitions

  • "Company," "we," "our," or "us" refers to CollieFields, located at 376 Victoria St, North Melbourne VIC 3051, Australia
  • "Website" refers to colliefields.com
  • "Products" refers to all items available for purchase through our website
  • "Customer," "you," or "your" refers to the person or entity accessing the website or making purchases

3. Product Information

3.1. All products listed on our website are described accurately to the best of our knowledge.

3.2. Product images are representative but may vary slightly from the actual items.

3.3. We reserve the right to modify product specifications without prior notice.

3.4. All prices are listed in Australian Dollars (AUD) and include GST where applicable.

4. Ordering and Payment

4.1. Orders are subject to product availability and confirmation.

4.2. Payment must be made in full at the time of ordering.

4.3. We accept major credit cards and secure online payment methods.

4.4. Orders will be processed only after payment confirmation.

5. Shipping and Delivery

5.1. We ship to addresses within Australia only.

5.2. Delivery times are estimates and not guaranteed.

5.3. Shipping costs are calculated based on delivery location and order weight.

5.4. Risk of loss or damage passes to the customer upon delivery.

6. Returns and Refunds

6.1. Returns are accepted within 14 days of delivery for unused products in original packaging.

6.2. Refunds will be processed within 7 business days of receiving returned items.

6.3. Shipping costs for returns are the customer's responsibility unless the product is defective.

6.4. Certain products, including seeds, are non-returnable for health and safety reasons.

7. Intellectual Property

7.1. All content on the website is protected by copyright and other intellectual property rights.

7.2. You may not reproduce, distribute, or use our content without permission.

7.3. The CollieFields name and logo are registered trademarks.

8. Privacy and Data Protection

8.1. We collect and process personal data in accordance with our Privacy Policy.

8.2. Customer information is handled securely and confidentially.

8.3. We use cookies and similar technologies as described in our Cookie Policy.

9. Limitation of Liability

9.1. We are not liable for any indirect, consequential, or incidental damages.

9.2. Our liability is limited to the purchase price of the products.

9.3. We do not guarantee the success of crop growth or harvest results.

10. Changes to Terms

10.1. We reserve the right to modify these terms at any time.

10.2. Changes will be effective immediately upon posting to the website.

10.3. Continued use of the website constitutes acceptance of modified terms.

11. Contact Information

For questions about these terms, please contact us:

  • Company name: CollieFields
  • Phone: +61 3 9972 7315
  • Email: ask@colliefields.com
  • Address: 376 Victoria St, North Melbourne VIC 3051, Australia

12. Governing Law

These terms are governed by Australian law. Any disputes shall be subject to the exclusive jurisdiction of Australian courts.